D.D.I.T Dharam Singh Desai Institute of Technology – Nadiad, Master of Computer Applications, Computer Science
March-2001 – March-2004Software development programming
Software System design.
C.I.P.E.T Central Institute of Plastic Engineering - Ahmedabad,Post Graduate Diploma, Plastic Processing Technology
Mar. 1998 - Feb. 1999Plastic processing technologies
Plastic Testing process.
All India Rank 3rd. State Ranks 2nd
C.U.Shah Ahmedabad,Bachelor of Science Chemistry
March. 1995 - March. 199864%
Vodafone Intelligent Service Limited Pune, Maharashtra _VOIS
Aug. 2013 - OngoingDeputy General Manager
Detail Design, IA(Interface Agreement), Interface Details Design (IDD),Coding, Unit Testing and Sub System Testing.
Gap analysis & preparation of system requirement specifications
Assist the team members in getting their project related queries answered and Process Compliance.
Participate in technical screening for recruitment and Business process improvement.
Performing and demonstrating Proof Of Concept well suited for better product enhancement
Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
Reviewed performance results to target and take corrective measures with authorization and escalation.
Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.
Employed best practices and management controls to provide superior service to internal and external customers.
Exfo India Pvt Ltd Pune, Maharashtra
March. 2010 - Aug. 2013Technical Leader
Detail Design, IA(Interface Agreement), Interface Details Design (IDD),Coding, Unit Testing and Sub System Testing.
Gap analysis & preparation of system requirement specifications
Participate in technical screening for recruitment and Business process improvement.
Release Management using CICD Pipeline Assisting Product Owner and Scrum master for smooth Operation and roll out of new features.
Built strong relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
Provided constructive criticism regarding quality assurance on collections team phone calls.
Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty
Amdocs India Pvt Ltd Pune, Maharashtra
Aug. 2007 - March. 2010Senior Subject Metter Expert
Detail Design, IA(Interface Agreement), Interface Details Design (IDD),Coding, Unit Testing and Sub System Testing.
Developed and maintained courteous and effective working relationships.
Created plans and communicated deadlines to ensure projects were completed on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Drove operational improvements which resulted in savings and improved profit margins.
Delivered Product to customer locations within specific timeframes.
Proved successful working within tight deadlines and fast-paced atmosphere.
Served customers in a friendly, efficient manner following outlined steps of service
Atos Origin India Ltd. Mumbai, Maharashtra
Jan. 2007 - Aug. 2007Software Engineer
Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
Orchestrated efficient large-scale software deployments, including testing features and correcting code.
Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications.
Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Detail Design, IA(Interface Agreement), Interface Details Design (IDD),Coding, Unit Testing and Sub System Testing.
Installed and configured software applications and tested solutions for functionality.
Adjusted design parameters to boost performance and incorporate new features.
Reliance Info Com Ltd. Mumbai, Maharashtra
April. 2006 - Jan. 2007Senior Software Developer
Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
Orchestrated efficient large-scale software deployments, including testing features and correcting code.
Developed databases, programs and processes for integration and implementation across enterprise.
Adjusted design parameters to boost performance and incorporate new features.
Analysis of new business requirements, establishing requirements baseline and identify scope of work.
Interfacing with Business for business rules and processes.
Solution research and Business process improvement.
System Plus Pvt. Ltd. Ahmedabad, Gujarat
Dec. 2003 - March. 2006Associate Tech Lead
Detail Design, IA(Interface Agreement), Interface Details Design (IDD),Coding, Unit Testing and Sub System Testing.
Participate in technical screening for recruitment and Business process improvement.
Development and bug fixing
Release Management using CICD Pipeline
Assist the team members in getting their project related queries answered
Exfo Connect Platform
EXFOConnect is a software server platform through which EXFO intends to deliver niche innovative applications to its existing and future customers (typically NOC) and 3rd party application developers.
These innovative applications are developed keeping ever changing needs of test and service assurance market in mind and is a result of EXFO’s proven expertise in this field.
Technology Used Languages - Java 1.5. Front End Technologies - GWT(Google Web Tool), Ext- GWT Middle Ware Technologies - App Server - Tomcat Database - Oracle 11G Tools - Edit Plus, Ultra Edit, TOAD, Share Point Portal, Eclipse, STS (Spring Source Tool) OS - Windows XP, RHEL 5.3
NQMS (Network Quality Monitoring System)
NQMS (Network Quality Monitoring System) is a enterprise product designed for Continues Monitoring of quality of the optic fiber.
This project is based on Struts, EJB, JMS and Hibernate. Per requirement it gets mandatory to scale this application resultant into development of New Architecture team.
A new way of approach was selected in which team has decided to move to new architecture as shown below.Struts, EJB, RabbitMQ as Messaging Bus, Spring 3.0.5 and Hibernate.
Technology Used Languages - Java 1.5. Front End Technologies - GWT(Google Web Tool), Ext- GWT Middle Ware Technologies - App Server - Tomcat Database - Oracle 11G Tools - Edit Plus, Ultra Edit, TOAD, Share Point Portal, Eclipse, STS (Spring Source Tool) OS - Windows XP, RHEL 5.3
AMSS- Reliance (Amdocs Self Service - Reliance). India
The project PACE (Program for Advanced Customer Empowerment) provide the Customer CSS (CSS) portal coupled with the Enterprise Product Catalogue (EPC) the ability to Self Register, Order online, Receive and pay bills,Browse the product catalogue and Trouble ticketing.
This project’s objective is to reduce operating expenditures and to control the total cost of ownership of the selected solution using a product-based solution based on industry-leading architecture and a scalable and production proven product.
Technology Used - Languages - Java 1.5.Front End Technologies - Struts, EJB, JDBCMiddle Ware Technologies- J2ee-EJBApp Server- WebLogic 9.2Database- Oracle 8iTools- Edit Plus, Ultra Edit, TOAD, Share Point Portal, Eclipse, BEA Web logic Workshop 8.1.OS- Windows NT
MSRS – Medical Service Referral System. UK
A key part of this solution is the provision of a new end-to-end case management and workflow system. This system, MSRS (Medical Services Referral System), will ultimately replace the existing legacy SMART case tracking system.
It will also extend beyond the boundaries of the Medical Services elements of the business process, to cover creation of referrals within DWP, and direct access to referral outputs by DWP..
Technology Used - Languages - Java 1.5.Front End Technologies - Struts, EJB, JDBCMiddle Ware Technologies- J2ee-EJBApp Server- WebLogic 9.2Database- Oracle 8iTools- Edit Plus, Ultra Edit, TOAD, Share Point Portal, Eclipse, BEA Web logic Workshop 8.1.OS- Windows NT
CRM-CFS – Customer Relation Mgt- Customer Facing Problem)
CRM-CFS – Customer Relation Mgt- Customer Facing Problem) project involves Customer Relation Activity and It’s facing Problem. Front End is JSP and JAVA swing and Middle Ware is EJB.
Technology Used - Languages- Java 1.3,Front End Technologies- JAVA SWING, JDBC, Java Beans, JSP, JPF (Java Page Flow),Middle Ware Technologies- J2ee-EJB,Clarify, App Server- WebLogic 8,Database- Oracle 8i,Tools- Ultra Edit, TOAD, Eclipse and OS- WindowsNT
MF-NEBU(Master Files – Northern Europe Business Unit)
MF-NEBU (Master Files - Northern Europe Business Unit) project involves integrating the various line of sales and supplies of Target Corporation.
The goal is to unify Integrate these channels such that any order from any sales channel can be fulfilled from any fulfillment channel, so as to increase the sales. It specially deal with the direct sale business.
Technology Used - Languages- Java 1.3,Front End Technologies- JAVA SWING, JDBC, Java Beans, JSP, JPF (Java Page Flow),Middle Ware Technologies- J2ee-EJB,Clarify, App Server- WebLogic 8,Database- Oracle 8i,Tools- Ultra Edit, TOAD, Eclipse and OS- WindowsNT
Programming Languages, Tools and Frameworks
THE GURU
2019Won GURU award for Project execution and assistance.
EMPLOEE OF THE QUARTER
2018Won Employee of the quarter award
START AWARD
2016Selected as Start in the team.
EXPERT AWARD
2015won expert award for intiation and exectutin Expert Group.
BEST EMPLOYEE
2010won best employee of the Team.
Best Contributor for Reliance Project
2008won the best contribution in project.
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